COVID-19 Information

For your protection, we have implemented the following protocols:

Dear patients,

In light of COVID-19, we have made the following changes to our rigorous infection-control  program:

  • Medical-grade air: The air flowing into our office will pass through medical-grade  HEPA/UV filters. Treatment rooms are equipped with powerful ventilation systems that exchange & filter the air every six-eight minutes.
  • Pre-procedural COVID-19 testing: You may be asked to take a test for COVID-19 infection 4-7 days prior to any procedure which creates an aerosol. This will mitigate the risk of patients infecting one another.
  • Hydrogen peroxide (H2O2) or other approved pre-procedural rinsing, a recommendation that has been found to kill coronavirus within thirty seconds.
  • Appointment times: Your appointment will be scheduled to eliminate wait time and ensure that you are not in the office or reception area with another patient.
  • Hygiene/maintenance appointments: Your hygiene appointment will not involve aerosol-producing ultrasonic cleaners or polishers. Further, we may not do an exam or films during your hygiene appointment, in order to give you more time with your hygienist and minimize the potential for cross-contamination.
  • In addition to our usual thorough standard practices, we will enhance the disinfection of our office including the use of office fogging specific anti-bacterial, anti-viral products.
  • Exam appointments: Your exams will be scheduled annually (or more frequently if you need or prefer) to allow thirty minutes of uninterrupted time with your doctor. By separating exams from hygiene visits, we can enhance the value of your appointment and minimize the possibility of cross-contamination.
  • Remote payments and scheduling: Our office will call you to process payments and schedule appointments, in order to minimize your exposure to other patients.

Please note that we may need to change our protocols as COVID-19 becomes better understood.

While we miss the flexibility and casualness of the “good o’le days,” we are serious about keeping our office as safe as possible. We thank you in advance for your cooperation. If you have further concerns or wish to discuss your unique situation with Drs Agarwal or Tuck personally, please call to schedule a virtual consultation. We look forward to seeing you again and are grateful to be doing what we love most: caring for you!


Have a question?

Call us at 905 457-0169 or send us a message with your concern and we will get back to you.